5 Sunbots clinics limitations and what you get instead

Bottom line: Sunbots does not book appointments, count patients, contact your patients on WhatsApp or SMS, run your ads, promise rankings, or take responsibility for your medical-council compliance. This is what Sunbots does not do. It drafts content and Google review replies and measures your rankings and AI mentions. From ₹30,000 a month + 18% GST.

In short:

• No appointment booking, patient records or patient counting.
• No WhatsApp or SMS to your patients, no review requests and no ads run for you.
• No promised rankings or AI mentions; you get weekly and monthly measurement instead.
• No shipped medical-council rulebook; Guardrails give you tools, and the rules stay yours.
• Other limits: no free trial, no mobile app, one Google Business Profile location per workspace.

Does Sunbots handle appointment booking or patient counting?

No. Sunbots is marketing software, not clinic software. It does not manage appointments or patient records, so it cannot count patients, walk-ins or bookings.

What it does measure sits on the Google Business Profile (GBP) page (/dashboard/google-business): profile views, calls, direction requests and website clicks. Keyword rankings and AI mentions are measured separately.

Say a dental clinic in Bopal, Ahmedabad takes bookings in its own system. It can paste that booking link into a Knowledge item's "CTA URL" field, and captions that draw on that item can include it. Sunbots never sees the appointment itself.

Does Sunbots message your patients or run your ads?

No on both. Sunbots does not send WhatsApp or SMS messages for you, and it does not send review requests. You approve content from a phone browser, not on WhatsApp.

WhatsApp Business appears in Connectors (/dashboard/channels) as a "Coming soon" row with no connect button. The "GET MORE REVIEWS" card on the GBP page gives you "Copy link" and "Download QR". You share the link or print the QR yourself.

Sunbots also does not run or manage paid ads. Google or Meta ads stay with you and your own budget.

Will Sunbots promise rankings or AI mentions?

No. Sunbots does not promise a Google ranking or a mention in a ChatGPT answer. It measures them instead, and you decide what to do with the numbers.

Rank tracking refreshes weekly, up to 50 keywords per workspace per run, and your plan sets how many keywords you can track: 25, 50 or 100. AI-visibility checks are a monthly quota of 50, 150 or 300 across ChatGPT, Perplexity, Gemini and Claude. They do not check Google AI Overviews. See Why we don't promise rankings.

Does Sunbots handle medical-council compliance?

No. Sunbots does not ship a medical-council rulebook. It ships the Guardrails tab (/dashboard/plan?tab=guardrails). "Look up my rules" pulls references from a regulatory document library into rules you can edit. "Add a custom guardrail" saves your own DO, DONT, DISCLOSURE or CLAIM rule.

When you save changed rules, a dialog says you are responsible for making sure they align with your brand, legal and compliance requirements.

A failing rule flags a social post but does not block approval, and the check reads caption and hashtags only, not images. Blogs are stricter: "Check compliance" must pass before publish.

The rules themselves are published by the regulators. Regulation 6.1.1 of the Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations 2002 says soliciting of patients directly or indirectly is unethical, and restricts a physician's advertising or publicity "through any mode". Clause 8.2.7 of the DCI Revised Dentists (Code of Ethics) Regulations 2014 covers announcing new equipment or services "without boastful claims of being the 'best' or 'first'."

Which other Sunbots clinics limitations apply, and what do you get instead?

• No free trial and no free tier of the product. The only free thing is /visibility-test, an automated check of one website page. There is also a one-off ₹999 business audit, bought on /signup/plans after you create an account. It is not a subscription and does not unlock onboarding.
• No mobile app; you approve from a phone browser.
• The GBP page works on one location per workspace.

What you do get: weekly content from "Generate calendar" or the Monday weekly job (06:30 IST), which needs an active plan and at least one connected social channel. Calendar posts land in Review, where the "Approval Mode" toggle offers "Approve Manually" or "Approve Automatically". Google reviews sync every 4 hours, and AI-drafted replies wait for you to press "Approve & publish".

Plans run ₹30,000, ₹55,000 and ₹80,000 a month + 18% GST, billed monthly, cancel anytime.

Frequently asked questions

Will any of these change?

Some Connectors rows, including WhatsApp Business, HubSpot, Klaviyo, Mailchimp and Salesforce, show "Coming soon". They are not available today, and we give no dates here. The card says to ask us if you need one. Appointment booking, patient counting and paid-ad management have no such row.

Can I connect my own booking tool?

There is no booking integration. Say a Surat dental clinic books through its own system. It can put that booking URL in a Knowledge item's "CTA URL" field so captions can carry it, and in Google Business › Business info › Website so its profile points there. Sunbots never sees the appointment.

Why no free trial?

There is no free trial and no free tier of the product. The only free thing is a one-page check at /visibility-test. The other low-cost way in is the one-off ₹999 business audit, bought on /signup/plans after you create an account. It is not a subscription. Plans are billed monthly and you can cancel anytime.

Related guides

• What clinic marketing costs in India
• Marketing for clinics
• How it works, pricing and the free visibility test

Message us on WhatsApp at wa.me/919104177936 if you want to talk through any of these limits.

This explains the rules as published on 1 October 2026. It is not legal advice. Confirm with your state council and a lawyer before you publish.